raw vegan
superfoods
gluten free vegan
tofu, tempeh, seitan
natural cosmetics

Order and Delivery Terms

In A Nutshell:

  • Dispatch usually within 1 working day by PostPac Priority A.
  • Flat Rate per Parcel: CHF 9.90*
  • Optional: Economy Parcel (Dry Products Only) up to 2kg: CHF 7.50
  • Free Shipping on orders over CHF 150.- **

Delivery

  • We dispatch our products that are in stock usually within 1 working day.
  • Chilled packages are dispatched only on Mondays, Tuesdays and Thursdays for logistical reasons.
  • We do not make partial deliveries. We will wait until we have all products in stock and then we will deliver everything together. Please check availability.
  • On Bank holidays we select the best possible delivery date

Conditions on Delivery

  • The invoice is payable within 10 days of receipt.
  • We reserve the right to demand payment in advance for new customers or/and customers with a high value of merchandise
  • We use the Swiss Postal Service for all deliveries
  • Goods are sent by PostPac Priority A
  • Optional: Economy Parcel (Dry Products Only) up to 2kg: CHF 7.50
  • For chilled products we recommend our chilled shipping service
  • You may collect your order at our Warehouse Bremgarten, Aargau. Please contact us
  • Delivery only within Switzerland and Liechtenstein

Shipping Rates

Private Customers:

  • Dispatch by Swiss Post Priority Service
  • Flat Rate per parcel: CHF 9.90*
  • Free Shipping on orders over CHF 150.- **
Optional: Economy Parcel (Dry Products Only) up to 2kg: CHF 7.50

Business Customers:

  • Dispatch by Swiss Post Priority Service
  • Flat Rate per parcel: CHF 9.90* | No free shipping

* Max weight per parcel 30kg
** First parcel up to 30kg free shipping. After that, each additional parcel costs CHF 9.90 per 30kg.

Chilled Packaging

We our vegan food and we know you do too! This is why we recommend our chilled packaging for chilled products – especially in the summer months.Cooling elements protect cooled products against the outside temperature influence and during the transport prevent the goods from warming.

The costs for the chilled shipping service can be found here "Chilled Packaging" and are per delivery, additional to the standard shipping costs.

Of course you can send these cool bags and hydracells back to us. With your 10th chilled order, you will automatically receive a postal return slip, so that you can return the cooling elements back to us for free. This way we can re-use them and help the enviroment together with you. » Read more....

Collect your order at our warehouse

You are more than welcome to pick up your order at our warehouse in Bremgarten, AG. This way you'll get to save on shipping costs. Since we only have our warehouse in Bremgarten and not a walk-in shop, please make sure to place your order online as usual. Afterwards you can send us an email or call us to set a date and time for you to come and pick up your order. By the way, Bremgarten is only about 20 Minutes from Zurich/Zug.

Our Pick Up Times are as follows:
Mondays: 2pm to 5.30pm
Tuesdays: 9am to 11.30am and 2pm to 5.30pm
Thursdays: 9am to 11.30am and 2pm to 5.30pm

Thank you for letting us know when you are thinking of passing by so that we can prepare your order for you in time. Also it would be simply fabulous if you would bring along your own carrier bag(s).

Cash Payment only!

Our Ecological Footprint

Packing Material
Nature and the enviroment is super important to us. This is why we try to do our best to keep our ecological footprint as small as possible. This means, that we do not buy new boxes or packaging material – whenever possible. We re-use and recycle everything that has been sent to us from our distributors. We also work with local companies who generously donate their clean packing materials to us.

Cooling Elements
We have chosen to use special hydra cells as our cooling elements because they are made from environmental-friendly non-toxic material and are recycable. You may even return them to us for free. This way we can re-use them and help the enviroment together with you. For more information please click here: Chilled Packaging

Paperfree Office
Wherever possible we follow the international waste reduction mantra of "reduce -- re-use -- recycle" in our office. As for our invoices: We do not print and send out any paper invoices unless specifically requested by you.