gluten free vegan
Merry Vegan Xmas!
Cheese alternatives, Vegan Cheese
raw vegan
superfoods

Order and Delivery Terms


In A Nutshell:

  • Dispatch usually the same day with PostPac Priority
  • Flat Rate PostPac Priority: CHF 9.90 (max. 30kg)
  • Flat Rate PostPac Economy: CHF 7.50 (max.2kg | Dry products only)
  • Free Shipping on orders over CHF 199.- *
  • Pick Up at our warehouse possible - Check the times!
  • We ship only within Switzerland and Liechtenstein.

Delivery

  • If all ordered products are in stock, we generally dispatch the same day (except Fridays)
  • On Fridays, only dry products are shipped. (No fresh or chilled shipment over the weekend)
  • Should an item/items be out of stock, we will hold your order until everything is ready for shipping.
  • If there is a delay in delivery, we will let you know immediately by email
  • We do not make partial deliveries. We will wait until we have all products in stock and then we will deliver everything together (please check availability)
  • On Bank holidays we select the best possible delivery date

Conditions Delivery

  • The invoice is payable within 10 days of receipt.
  • We reserve the right to demand payment in advance for new customers or/and customers with a high value of merchandise
  • We use the Swiss Postal Service for all deliveries
  • For chilled products we recommend our chilled shipping service
  • You may collect your order at our Warehouse Bremgarten - Check the Pick - Up Times!
  • Delivery only within Switzerland and Liechtenstein

Shipping Rates and Delivery Times

If all ordered products are in stock, we generally dispatch the same day (except Fridays)


Overview Postpac Priority

    • CHF 9.90 Flat Rate per parcel Postpac Priority up to 30kg
    • Swiss Postal Service generally delivers the next working day
    • Free Shipping on orders over CHF 199.-*

*If your order has a value of at least CHF 199.- and weighs more than 30kg, we will cover the shipping costs for the first parcel up to max. 30kg. Each additional parcel up to max. 30kg will be invoiced at CHF 9.90 each.


Overview Postpac Economy

    • CHF 7.50 Flat Rate per parcel Postpac Economy up to 2kg
    • Swiss Postal Service generally delivers within 2 working days
    • Free Shipping on orders over CHF 199.-

PostPac Economy is only available for orders with products that do not need to be stored in the refrigerator and weigh a maximum of 2kg.

Chilled Packaging

We our vegan food and we know you do too! This is why we recommend our chilled packaging for chilled products – especially in the summer months.Cooling elements protect cooled products against the outside temperature influence and during the transport prevent the goods from warming.

The costs for the chilled shipping service can be found here "Chilled Packaging" and are per delivery, additional to the standard shipping costs.

Of course you can send these cool bags and cooling elements back to us. With your 10th chilled order, you will automatically receive a postal return slip, so that you can return the cooling elements back to us for free. This way we can re-use them and help the enviroment together with you.

Please collect all bags and cooling elements and return a MINIMUM of 10 bags and elements back to us.
» Read more....

Pick-Up: Collect your order

You are more than welcome to pick up your order at our warehouse in Bremgarten, AG. Since we only have our warehouse in Bremgarten and not a walk-in shop, please make sure to place your order online as usual and select "PICK UP" as your shipping method.

No direct sales! It is not possible to browse through the warehouse nor is it possible to buy additional products when you are here.

Our Pick Up Times are as follows:
Monday to Thursday: 11am - 3.30pm
Fridays: No Pick Up possible

Thank you for letting us know in the comment section when ordering or by email when you are thinking of passing by so that we can prepare your order for you in time.

» Unless you have already paid online - CASH and TWINT PAYMENT ONLY (no cards)
» Parking available (Marked as: Besucher West 21)
» Thank you for bringing your own carrier bag

Our Ecological Footprint

Packing Material
Nature and the enviroment is super important to us. This is why we try to do our best to keep our ecological footprint as small as possible. This means, that we do not buy new boxes or packaging material – whenever possible. We re-use and recycle everything that has been sent to us from our distributors. We also work with local companies who generously donate their clean packing materials to us.

Cooling Elements
Of course you can send these cool bags and cooling elements back to us. With your 10th chilled order, you will automatically receive a postal return slip, so that you can return the cooling elements back to us for free. This way we can re-use them and help the enviroment together with you.

Paperfree Office
Wherever possible we follow the international waste reduction mantra of "reduce -- re-use -- recycle" in our office. As for our invoices: We do not print and send out any paper invoices unless specifically requested by you.